A student asked:
Do overly desperate students ever annoy you so much that your mood to teach or guide them in the right direction is ruined?
The first semester I taught as a lecturer, I got burnt really badly not just by desperate students, but by very self-entitled (and desperate) ones. Some wrote nasty e-mails or came to my office to bang table over grading matters (over 1% of the total grade!). Some banged tables all the way until senior management got their attention. And it’s very frightful to be contacted by the people upstairs only to discover how a trivial matter got blown way out of proportion.
Also, this semester (AY2020/2021 Sem 1), I received anonymous threats and hate messages from a student who disliked the fact that I’m going the extra mile to make the module engaging. It’s so bizarre.
It’s things like this that made me realise why some lecturers are unwilling to move a finger to help students. They’ve been burnt by bad experiences in the past. There are many awful cases, some of which I am not allowed to share (lecturers had to lodge police reports). In one publicly known incident, many students went online to bitterly complain about a lecturer. Those comments were so vile that he broke down during lecture and cried in front of his students. It’s not easy to teach university students, especially very self-entitled desperate ones.
I can tell you from my years of teaching that every bad experience from bad students impacts me, and it’s very tempting to put up a barrier or care less about them just to avoid more of these awful (and hurtful) experiences.
But the truth is this: Students behave awfully not because they are evil. Rather, it’s because they allow themselves to be overrun by fear and anxiety. And as an educator, I have to remind myself every single day that I have to be better than that. I cannot and I must not succumb to my own fears and anxieties. Otherwise, I’ll be no different from those educators who have lost their passion in teaching and have made learning a chore for other students, or worse, an unhealthy learning environment that just increases fear and anxiety amongst students.
Toxicity breeds more toxicity. So it’s important that we do our best not to succumb to our insecurities and irrationalities, or reciprocate pettiness with more pettiness. We must break the cycle of toxicity by having a bigger heart.