Presentation on the Professional Certificate on Human and Automated Managerial Skills (SGUnited Skills Programme by NUS)

Here’s a transcript of a public presentation I gave last Saturday (4 July 2020) at the SGUnited Skills Programme Presentation by NUS at Kampong Admiralty Career Fair organised by e2i

Hello! My name is Jonathan Sim, and I am an Instructor from the Department of Philosophy. I’m very happy to share with you more about the Professional Certificate in Human and Automated Managerial Skills, under the Human and Managerial Literacies Pillar.

The panel of speakers at the event

This professional certificate is a collaboration between the Department of Social Work and the Department of Philosophy.

Eh? I know some of you may have raised eyebrows, and at this point you might be thinking: How is this relevant to me? Let me explain.

This professional certificate is meant to impart to you the soft skills of problem-solving. Just because a solution works doesn’t mean that it works well. And this is especially so when we have to work with digital tools, whether it’s tools for data analysis or coding, or anything involving a computer. The computer will always throw out an answer. Just because it works, just because it gives you an answer, doesn’t mean it’s the right answer. The solution may not be effective!

It could be that we’re solving the wrong problem, or we might be solving the right problem, but in a way that creates more problems. These days, we are managing people in an automated way. And it’s easy to forget that behind every figure in your data is a real human being. What if the solution is problematic? At a click of a button, lives are affected! Scary, isn’t it?

So that’s why we want to impart to you the soft skills to think critically about the solutions we create.

Social Work is about the heart, and Philosophy is about the mind. We want to develop both your heart and your mind; and we want to equip you with the essential skills to lead people with an impact, and in a way that inspires others to follow you. We want you to have the skills to strategise effectively and efficiently when managing both people and resources.

So let me briefly explain how the 3 courses in the Professional Certificate will help you to achieve all these, alright?

The first programme is called, “Beyond Resilience: Growth and Personal Leadership During Challenging Times.” Here, you’ll learn how to tap on your rich experience in life, your success, your failings, your strengths, and your weaknesses, so that you can develop greater resilience amidst difficult and uncertain times. And more importantly, so that you can use your experiences and strengths to discover your own mission; your own purpose; your own direction. Only in this way can you lead yourself to accomplish this.

This is known as personal leadership: knowing how to lead yourself with purpose and conviction. And only when you are able to lead yourself will you then be able to inspire and lead others with an impact. This a very critical leadership skill that we want to impart to you.

The second programme is called, “How to Critically Reason with Data on Microsoft Excel.” As the name suggests, we will teach you some basic foundational concepts in data analysis and how to use Microsoft Excel to carry out the basics of data analysis.

If you’ve never done any of these things before then this course is for you! Because we want to empower you, make you confident in the basics. So that you can take your learning of data analysis further on your own or in one of the other professional certificate programmes on offer.

The essential skill we want to teach you is how to reason critically. Data doesn’t lie. If the data said X happened on this day, it happened! But we can form flawed interpretations from the data. And in this vast and uncertain world where you don’t know the answer, I don’t know the answer, your boss doesn’t know the answer, how do we know that we have attained the right answer, or the right interpretation? You’ll learn how to be more aware of your own assumptions, identify and challenge other people’s assumptions, and of course, justify your own interpretation with strong support from the data. This is a great soft skill to learn because you will know how to investigate and identify the right problem to solve.

So how then do we solve the problem well?

Ah, this brings me to the third programmed, called, “The Basic Fundamentals of Algorithm Design and How to Critically Evaluate Algorithms to Identify Embedded Politics.” Algorithms are more than just codes on a computer. Policies, Standard Operating Procedures or SOPs, even decision on who gets shortlisted for an interview, or who gets promoted – managerial level decisions. All these are algorithms, whether or not they are executed by a machine or a human!

We want to develop your mind, so that you acquire the skills to break a complex problem down, simplify it, and come up with clear step-by-step instructions to solve it. It’s a skill that will give you great clarity of thought when solving problems.

Now, this is not a coding course. If you’ve never done coding before! Wonderful! Because we’ll empower you with the foundational concepts essential to coding, so that you can learn coding on your own or in one of the other profession certificate programmes.

Of course, it’s not enough to know how to create algorithms. We must also know how to evaluate them. You see, algorithms are reflections of their creators. We can and we do in fact embed our assumptions about people and the world from time to time. And this can discriminate against certain classes of people, whether intentionally or unintentionally.

So we want to develop your heart and mind in order to recognise that you aren’t just looking at numbers. You are managing real people whose lives can be affected at a click of a button. And so we’ll develop in you the skills to critically assess algorithms for these kinds of discrimination, or what we call “embedded politics,” and we’ll teach you how you can work to improve these solutions.

With all these, you’ll acquire an array of skills to lead and manage people, whether manually or automatically.

What Students Have Said About GET1050 Computational Reasoning

Even though last semester ended in May, I’m still receiving many personal messages and letters from students thanking me for teaching them GET1050 Computational Reasoning. I thought it’ll be good to archive some of them here as a memento of the amazing time I had teaching the AY2019/2020 Sem II cohort. (They’re the best cohort I’ve taught thus far)

Relevance of GET1050 to Internship and Work

It has been really wonderful learning VBA from the module in particular. I couldn't imagine that I'll be learning programming in FASS. At least now with basic VBA skills in my belt, I hope for more useful things to come! Perhaps one thing of interest to you: I'm currently interning in the oil and gas sector. One of my tasks was to prioritize a list of interests for the firm, which was compiled in a spreadsheet. Evidently it'll be exhaustive to go thru each interest one by one (there was a lot). So my bosses would like me to justify how I'd prioritize it. This is similar to the optimisation exercises we went through in the module. I'd like to believe that they allow me to have a thinking framework in place for these kinds of tasks.

It has been really wonderful learning VBA from the module in particular. I couldn’t imagine that I’ll be learning programming in FASS. At least now with basic VBA skills in my belt, I hope for more useful things to come! Perhaps one thing of interest to you: I’m currently interning in the oil and gas sector. One of my tasks was to prioritize a list of
interests for the firm, which was compiled in a spreadsheet. Evidently it’ll be exhaustive to go thru each interest one by one (there was a lot). So my bosses would like me to justify how I’d prioritize it. This is similar to the optimisation
exercises we went through in the module. I’d like to believe that they allow me to have a thinking framework in place for these kinds of tasks.

Hi Jonathan! Just wanted to drop a message saying that I cannot believe I am facing people in internship that didnt even quantify their parameters and had to go through mini GET on what is best and how do we define best and what are the proxy measures we are doing. Can definitely see the application of GET again cause it felt like I was transported back into your class of discussions

Hi Jonathan! Just wanted to drop a message saying that I cannot believe I am facing people in internship that didnt even quantify their parameters and had to go through mini GET on what is best and how do we define best and what are the proxy measures we are doing. Can definitely see the application of GET again cause it felt like I was transported back into your class of discussions

Hope that you are doing well : ) Hope this isn't too random haha but I wanted to send you an appreciation email for making GET1050 so fun and enriching! I learnt a lot from your lectures and tutorials and enjoyed them very much. They were really insightful as well! I really appreciated your encouragement during the vba consultation too. Thanks to excel I managed to get an internship this break and gained more confidence in learning other tech skills xD Thank you so much for going out of your way to help us, creating such a fun learning environment and challenging us to think. This mod was my favourite one this semester! Stay safe and take care and hope to see you around in school!!

Hope that you are doing well : ) Hope this isn’t too random haha but I wanted to send you an appreciation email for making GET1050 so fun and enriching! I learnt a lot from your lectures and tutorials and enjoyed them very much. They were really insightful as well! I really appreciated your encouragement during the vba consultation too. Thanks to excel I managed to get an internship this break and gained more confidence in learning other tech skills xD Thank you so much for going out of your way to help us, creating such a fun learning environment and challenging us to think. This mod was my favourite one this semester! Stay safe and take care and hope to see you around in school!!

hey prof!! how has this cb been for you? :) hope youre doing well HAHA i got my first job this vacation and my boss gave me this huge excel data set and asked me to categorise the data and all thank God i took GET1050 be i managed to use pivot table and filter function to get the data that my boss wanted and it took me less than 5min, my boss was so impressed HAHAH thank you prof!! hope this little news will bring you some happiness this gloomy cb :)

hey prof!! how has this cb (circuit breaker/lockdown) been for you? :) hope youre doing well HAHA i got my first job this vacation and my
boss gave me this huge excel data set and asked me to categorise the data and all thank God i took GET1050 be i managed to use pivot table and filter function to get the data that my boss wanted and it took me less than 5min,
my boss was so impressed HAHAH thank you prof!! hope this little news will bring you some happiness this gloomy cb :)

I was your student of your mod last sem. Just want to share a story with you haha! I did horribly for your module due to the lack of time in the school semester. I got a 8/8- even when i contributed a big portion of project works that scored decently well. As a result, i decided to prioritize other mods, neglecting VBA which was the latter portion of the module. During the CB, i decided to pick up VBA, and went through some of the notes you had and youtube. This helped me to secure a banking internship in a tough period, during the interviews, the head mentioned that she wanted someone to automate excel, and I listed some of the examples i saw on youtube, impressing her. Fast forward 2 weeks into my internship, other than small projects, i just created a excel sheet to automate manual intranet web queries and print them(For compliance against terrorism etc, intranet will show whether company suspicious or not) for my team! Saving my teammates 30 mins-ish a day.

I was your student of your mod last sem. Just want to share a story with you haha! I did horribly for your module due to the lack of time in the school semester. I got a 8/8- even when i contributed a big portion of project works that scored decently well. As a result, i decided to prioritize other mods, neglecting VBA which was the latter portion of the module. During the CB, i decided to pick up VBA, and went through some of the notes you had and youtube. This helped me to secure a banking internship in a tough period, during the interviews, the head mentioned that she wanted someone to
automate excel, and I listed some of the examples i saw on youtube, impressing her. Fast forward 2 weeks into my internship, other than small projects, i just created a excel sheet to automate manual intranet web queries and print them(For compliance against terrorism etc, intranet will show whether company suspicious or not) for my team! Saving my teammates 30 mins-ish a day.


GET1050 is Empowering!

hi mr sim, hope you're doing well! just wanted to let you know that i've taken up an online programming course and so many of the concepts that they're teaching were covered in get1050! for eg i just wrote a code in c using the greedy rule to solve a question. so really thank you for the past semester in this module, it's taught me to think about computing in a way that makes it much easier for me to write codes now!

hi mr sim, hope you’re doing well! just wanted to let you know that i’ve taken up an online programming course and so many of the concepts that they’re teaching were covered in get1050! for eg i just wrote a code in c using the greedy rule to solve a question. so really thank you for the past semester in this module, it’s taught me to think about computing in a way that makes it much easier for me to write codes now!

However, I wanna let you know that the course you conducted, was really REALLY helpful for me. Acting as a bridge that guides us into the unknown, I actually FEEL REALLY EMPOWERED to take a new coding module, and refine my skills in excel. And this is really thanks to you. You gave me the room to leverage on my instinctive ability to reason and plan, to complete the complexities of the tasks of excel. For that, I am deeply grateful.

However, I wanna let you know that the course you conducted, was really REALLY helpful for me. Acting as a bridge that guides us into the unknown, I actually FEEL REALLY EMPOWERED to take a new coding module, and refine my skills in excel. And this is really thanks to you. You gave me the room to leverage on my instinctive ability to reason and plan, to complete the complexities of the tasks of excel. For that, I am deeply grateful.

Hi Mr Sim!!! (This is quite late) I just want to let you are an amazing prof and Thank you for doing some an amazing job in GET1050. Although it's only my first Y1, I can say this is probably my most favourite mod because of that way you deliver the teaching materials! (And partly cuz I got a high grade in it HAHAHA) It has also sparked within me an interest of coding and I have been doing the CS50 module to widen my knowledge of coding. I'm alr building my own homepage WOW As a FASS student, I didn't expect to have such knowledge within my academic life and I really thank you for introducing it to me and the other students! ALSOOO, I've been reading your Tellonym and your replies have been eye-opening and refreshing. Thanks for sharing your opinions and inspiring your students (especially FASS students)

Hi Mr Sim!!! (This is quite late) I just want to let you are an amazing prof and Thank you for doing some an amazing job in GET1050. Although it’s only my first Y1, I can say this is probably my most favourite mod because of that way you deliver the teaching materials! (And partly cuz I got a high grade in it HAHAHA) It has also sparked within me an interest of coding and I have been doing the CS50 module to widen my knowledge of coding. I’m alr building my own homepage WOW As a FASS student, I didn’t expect to have such knowledge within my academic life and I really thank you for introducing it to me and the other students! ALSOOO, I’ve been reading your Tellonym and your replies have been eye-opening and refreshing. Thanks for sharing your opinions and inspiring your students (especially FASS students)

Beyond thanking you for the obviously tremendous amount of effort and humour that you put in this mod in order to make it bearable, enjoyable, and educational; I would like to thank you for giving me a good springboard into this world of data science and computing. After seeing the value of computing knowledge and thinking from this module, I recently took up a certified business analytics course and intend to do CS50 in due time as well. I also intend to strengthen my understanding of VBA (ps. do you have any recommendations of where I can do this other than Linkedln Learning? Philo mod recommendations also please thanks haha I haven't taken intro to Philo but I would love to learn how to think better) I am very proud to tell you that I got an A for this module. I had at the very start told you that I was scared of this module and prepared to SU it (and got scolded by you haha). I am hence extremely proud of not only the grade, but the effort me and my team put into this module and the learnings we got as a result; but also that I have a good grade to show you to thank you for your dedication and kindness.

Beyond thanking you for the obviously tremendous amount of effort and humour that you put in this mod in order to make it bearable, enjoyable, and educational; I would like to thank you for giving me a good springboard into this world of data science and computing. After seeing the value of computing knowledge and thinking from this module, I recently took up a certified business analytics course and intend to do CS50 in due time as well. I also intend to strengthen my understanding of VBA (ps. do you have any recommendations of where I can do this other than Linkedln Learning? Philo mod recommendations also please thanks haha I haven’t taken intro to Philo but I would love to
learn how to think better) I am very proud to tell you that I got an A for this module. I had at the very start told you that I was scared of this module and prepared to SU it (and got scolded by you haha). I am hence extremely proud of not only the grade, but the effort me and my team put into this module and the learnings we got as a result; but also that I have a good grade to show you to thank you for your dedication and kindness.


GET1050 is Awesome!

Heelllo Jonathan!! Sending this a bit late but, I just wanted to say thank youuu. I personally had an amazing GET1050 learning experience the past sem! Thanks for creating such a comfortable learning environment for asking questions and putting in so much effort to make learning so enjoyable!! (PARDON this not so look-a-like drawinggg HAHA)

Heelllo Jonathan!! Sending this a bit late but, I just wanted to say thank youuu. I personally had an amazing GET1050 learning experience the past sem! Thanks for creating such a comfortable learning environment for asking questions and putting in so much effort to make learning so enjoyable!! (PARDON this not so look-a-like drawinggg HAHA)

Thank YOU for all your hardwork and love you have for your students:")) your dedication to this mod is amazing!!! :")) Rest well!!!!

Thank YOU for all your hardwork and love you have for your students:”)) your dedication to this mod is amazing!!! :”)) Rest well!!!!

I am a student from your GET1050 course. Though this email may be a little late, given that the module ended quite some time ago, the semester has finally concluded but I wish to extend my gratitude to you for having been such a passionate professor and I have genuinely learned much from your course. I really appreciate that you explain every single concept down to the last detail with so much enthusiasm. The amount of effort you and your GET1050 TAs is truly unimaginable, but I am very thankful for all of it! Thank you for building my foundation for EXCEL well and I can't wait to learn more tricks and codes! : D Thank you Jonathan once again :-), take care and rest well this summer!

I am a student from your GET1050 course. Though this email may be a little late, given that the module ended quite some time ago, the semester has finally concluded but I wish to extend my gratitude to you for having been such a passionate professor and I have genuinely learned much from your course. I really appreciate that you explain every single concept down to the last detail with so much enthusiasm. The amount of effort you and your GET1050 TAs
is truly unimaginable, but I am very thankful for all of it! Thank you for building my foundation for EXCEL well and I can’t wait to learn more tricks and codes! : D Thank you Jonathan once again :-), take care and rest well this summer!

hi prof! I wanted to say thank you for interacting with your students and spending your time to engage us in our growth :-) hope u r doing well in this season!!! :-))

hi prof! I wanted to say thank you for interacting with your students and spending your time to engage us in our growth :-) hope u r doing well in this season!!! :-))

Dear Mr Sim, now that the mod is about to be over i just want to say a huge thank you to you- for your patience in coaching us, checking up on us whenever u can, and just being such a great prof. I am very lucky to have taken this mod under you, and i thank you so much for all the knowledge you have imparted to us. Ive started to be able to see proxy measures, interpretive gaps havjng to be filled in etc in my daily life as well. I hope you take good care of yourself, dont overtire yourself please! As your student, it is my pleasure and honour to call you my professor

Dear Mr Sim, now that the mod is about to be over i just want to say a huge thank you to you- for your patience in coaching us, checking up on us whenever u can, and just being such a great prof. I am very lucky to have taken this mod under you, and i thank you so much for all the knowledge you have imparted to us. Ive started to be able to see proxy measures, interpretive gaps havjng to be filled in etc in my daily life as well. I hope you take good care of yourself, dont overtire yourself please! As your student, it is my pleasure and honour to call you my professor.

Next, I want to sincerely thank you for being such a genuine and hardworking educator. In my entire education career as a student, I have only met one or two teachers who were always going the extra mile in getting to know their students and preparing their lessons in a way that students will truly enjoy and learn useful things they will take away with them for the rest of their lives. When I first entered university, I thought that the lecturers , in general , would be less enthusiastic about getting to know students or even teaching the content they do, as the material they teach would undoubtedly be repetitive on their end, and the opportunities they have to interact with students are less, considering the lecture group sizes and the number of classes they have with students. It was surprising when you went out of your way to get us email short introductions to you before our very first class, you did not have to, but you chose to do it. I honestly think that shows how much you care about your students and am touched to have an educator like you. This is just one of the many things, coupled with the crazy amount of effort you put into creating funny names in assignments and easter eggs for us to find when doing the assignments, that left me speechless. Your passion for teaching is admirable and shines through.

Next, I want to sincerely thank you for being such a genuine and hardworking educator. In my entire education career as a student, I have only met one or two teachers who were always going the extra mile in getting to know their students and preparing their lessons in a way that students will truly enjoy and learn useful things they will take away with them for the rest of their lives. When I first entered university, I thought that the lecturers , in general , would be less enthusiastic about getting to know students or even teaching the content they do, as the material they teach
would undoubtedly be repetitive on their end, and the opportunities they have to interact with students are less, considering the lecture group sizes and the number of classes they have with students. It was surprising when you went out of your way to get us email short introductions to you before our very first class, you did not have to, but you chose to do it. I honestly think that shows how much you care about your students and am touched to have an educator like you. This is just one of the many things, coupled with the crazy amount of effort you put into creating funny names in assignments and easter eggs for us to find when doing the assignments, that left me speechless. Your passion for teaching is admirable and shines through.

Thank you so much for all you've done for us, Prof. Our group and all your other students are extremely grateful to you. We all enjoyed your whacky, hilarious lectures and will remember them for years to come. See you soon, Prof. Wishing you continued good health

Thank you so much for all you’ve done for us, Prof. Our group and all your other students are extremely grateful to you. We all enjoyed your whacky, hilarious lectures and will remember them for years to come. See you soon, Prof. Wishing you continued good health